| Job Title: |
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Customer Support Associate |
| Category: |
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Client Services |
| Total Positions: |
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20 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Minimum Education: |
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Bachelors |
| Career Level: |
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Entry Level |
| Minimum Experience: |
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Fresh5 Years |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
May 14, 2021 |
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| Job Description: |
- Providing BPO services to our US Clients
- Providing support to clients by effectively handling email
- Completing tickets assigned for data entry
- Maintaining accuracy and speed for the data entry assignments
- Communication / Interacting with clients
- Discussing complicated matters with the Manager, team leaders and other professionals effectively to settle and understand the important issues.
- Making strategies and ensuring for lessening the number of mistakes or errors so has to monitor day to day.
- Responsibility also includes carrying out the professional services, like legal services, business and analytical research and analysis.
- Providing effective client service such as handling complicated queries, issues, complaints, and questions.
- Managing the work on daily basis
- Setting the effective goals aiming for better quality, escalating sales, high speed and efficiency.
- Covering backup support of other team members in order to meet daily targets and client satisfaction
- Ensuring better collaboration, motivating and inspiring in the team
- It is the major responsibility is to learn quickly and participate in continues learning program
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| Company Information |
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Company Name: Hazen Logix Pvt. Limited
Company Description:
Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration.
Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers’ successes and faiths.
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