| Job Title: |
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System Support Engineer |
| Category: |
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Networking |
| Total Positions: |
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1 |
| Job Location: |
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Islamabad |
| Gender: |
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No Preference |
| Minimum Education: |
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Bachelors |
| Degree Title: |
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Minimum Bachelors in Information Technology or in Computer Science with emphasis on Software Engineering from HEC recognized university. |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Sep 29, 2016 |
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| Job Description: |
Job Objective
System Support Engineer is responsible for providing high-quality technical support for keeping the production systems up and running.
Key Responsibilities
- The job responsibilities include but not limited to the following:
- Take ownership of customer issues reported and see problems through to resolution
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Provide prompt and accurate feedback to end users and vendors
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
- Provide support including day & night support as required during the execution of EoD, EoM, EoY and other activities.
- Understanding corporate culture along with team leading skills
- Willing to travel across country as required in the course of business requirements
Knowledge, Skills, Abilities & Other Attributes
- Minimum Bachelors in Information Technology or in Computer Science with emphasis on Software Engineering from HEC recognized university.
- Have a minimum of 2 years experience in a similar environment.
- Sound knowledge of contemporary software development methodologies & environments
- A fully hands-on professional who is able to work independently
- Strong technical skills in .Net Technologies, C#, SQL Server 2005 / 2008, Oracle, MySQL, VSS/SVN
- Good command on DDL & DML
- Ability to create/maintain HTML, XHTML, XML / XSLT, JavaScript, JQuery
- Strong analytical, problem-solving, and conceptual skills
- Highly motivated with an interest in solving problems
- Good communication and customer service skills, with the ability to deal effectively with all levels of the organization
- Able to do Software reengineering and reverse-engineering
- Ability to work under pressure and meet tight deadlines
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| Company Information |
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Company Name: Khushhali Microfinance Bank Limited - (KMBL)
Company Description:
Founded in the year 2000, Khushhali Microfinance Bank Limited (formerly known as Khushhalibank Limited) was a part of the Government of Islamic Republic of Pakistan's Poverty Reduction Strategy and its Microfinance Sector Development Program (MSDP). MSDP was developed with the facilitation of Asian Development Bank (ADB). With its headquarters based in Islamabad, Khushhali Microfinance Bank (KMBL) operates under the supervision of the State Bank of Pakistan (SBP). The bank's board comprises of seven members including leading commercial bankers, fund managers and microfinance experts from across the globe. The mandate remains to retail microfinance services and to act as a catalyst in stabilizing the country's newly formed microfinance sector.
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