| Job Title: |
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Email Support Representative |
| Category: |
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Client Services |
| Total Positions: |
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3 |
| Job Location: |
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Islamabad |
| Gender: |
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No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh |
| Apply By: |
|
Nov 8, 2025 |
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| Job Description: |
We are seeking a detail-oriented and empathetic Email Support Representative to join our customer service team. Your primary responsibility will be to handle customer inquiries via email, ensuring timely, accurate, and professional responses.
Key Responsibilities:
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Respond to customer emails promptly and professionally
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Provide accurate information and solutions to customer inquiries
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Escalate complex issues to the appropriate department when necessary
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Maintain records of customer interactions and resolutions
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Follow company guidelines and maintain a high standard of service
Qualifications:
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Excellent written communication skills in English
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Strong attention to detail and organizational skills
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Ability to work independently and manage time effectively
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Previous customer service or email support experience preferred
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Reliable internet connection and a quiet workspace
Benefits:
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Competitive monthly salary
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Flexible work schedule within set hours
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Fully remote position
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Opportunities for training and career advancement
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| Company Information |
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Company Name: Venture Smarter
Company Description:
Welcome to Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition. With a team that brings together a century’s worth of collective experience, we offer unparalleled expertise in legal and business consultancy.
At Venture Smarter, we believe that the key to staying ahead in today’s competitive market lies in employing innovative, yet tried-and-tested business strategies. Our core values—innovation, integrity, and impact—drive us to deliver solutions that are both effective and ethical.
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